Organizational Behavior Stress Management And Participative Managemen

Question: Discuss about theOrganizational Behaviorfor Stress Management and Participative Management. Answer: Introduction In this study we will learn about the importance of organization behavior. Orgnaistaion behavior is a study specifically for the behavior of groups and the individuals working in the organization. It helps to manage the overall performance of the workforce and human asset and also take scare for the working environment of a company. In this report, we will conduct an analysis on the Emirates Airlines, UAE. We will understand the human behavior of this organization. An analysis is conducted on the impact of organizational behavior on the structure, culture, leadership, performance, etc. As we know that the tourism and travel industry is the fastest growing industry of the entire world. The world has become a competitive business where the need of effective management is required by the organization. The tourism industry has become a leisure, business purpose, recreation, etc. for the people. Airline industry plays an important role in the travel and tourism industry. Emirates Airlines is one of the most prominent hospitality and tourism industry. Overview of the Company Emirates airlines are the subsidiary of Emirate group and it is one of the major airlines in the Middle East. The story of Emirates Airlines is a very crucial they initiated their air business with only two aircrafts; Boeing 737 and airbus 300 B4. The first route of Emirates Airlines was to Dubai on 25th October 1985. If we talk about now than it has more than 137 aircrafts, it flies over to almost 100 places in 60 countries of the world (Emirates.com, 2016). Emirates Airlines depart 700 flights and aircraft from Dubai every week to their fixed destinations covering 6 continents of the world. Emirates airlines are growing on a very fast scale covering new destinations, continents, countries, states, etc. The annual profit of emirate airlines is never show a downfall. Instead it is increase by 20% every year. There is a yearly expansion of Emirates Airlines industry. Recently, they have launched a website of Emirates Airlines that helps clients in activities related to booking of tickets, cargo solutions, etc. It not only carries approximately 21.2 million passengers but also 1.3 million tons of cargo which is a sign that the emirates group is considered in a fastest growing airline of the airline world (The emirates group, 2016). Profile of the Interviewee Ali Mubarak Al Soori is the senior vice president, chairmans office, facilities/ Project management and P L of Emirates Airlines. It is found that Ali Mubarak Al Soori is with emirates since it was first operated out a humble headquarters in the desert area. He is a key figure in the building of diverse network of emirates in the state building of art that has now changed into emirates Group Empire. Mr. Ali Mubarak Al Soori is looking the construction of many buildings of the emirates group that has multibillion dollar portfolio of property. He also oversaw the emirates crew training centers, 7he seven sports complex, emirates group headquarters, etc. (The emirates group, 2016). He is the responsible authority who looks towards all the projects are completed on the time or not. He also maintains budget and financial transactions of Emirate group. He undertook feasibility study, approvement of budget, timeframes, appointment of top consultants and specialist, negotiation of contracts, etc. He is one of the important human resources of Emirate groups. He had joined Emirates group as a manager at the chairmans office. He rose from there though the ranks, appreciation and promotion, etc. to become Senior Vice President, Chairmans Office facilities management in the year 2003. In 2008, he was prompted to the current position after spending almost 2 years for the position of divisional manager vice president- chairmans office, facilities/ project management and non- aircraft purchasing logistics (Richard, 2000). Managing a Diverse Workforce In order to achieve a cultural diverse workplace, there is a need to manage the organisation. It helps to bring effectiveness in the working of people who belong to different communities and diversities. Todays, global market managers are smart enough to manage such things in the organizations. If we talk about Emirates Airlines, than we come to know that the management system of this company is very significant and effective. They adopt diversity process to enhance the productivity and performance of their employees (Kellough, Naff, 2004). Emirates Airlines diversity belongs to the workforce who are form different part of the world. Their diversity is over 160 nationalities that are bind with a unique strength. They are motivated in a single direction and treated as on the same level. They belong to a company that is a global organization and the employees belong to different countries, communities, continents, cultures, religions, ethnic back grounds, etc. The diversity helps Emirates Airlines to bring new and innovative ideas in the organization. The decisions making and thinking style of different people is very effective for Emirates Airlines (Klarsfeld, et.al. 2014). There are three major points that must be considered as important to manage the diversity in Emirates Airlines- Equally opportunity- Every big or small organization has to provide equal opportunity to its workforce. It refers to a situation where each employee is treated in same way. In Emirates Airlines, they treat their employees equally and fairly. As the employees are treated well, in return, employees also respect the top management and provide good services and performance. Emirates Airlines treat their men and women employees in an equal way. Recruitment: This Company recruits from a diversified workforce. They give equal opportunities to both men and women. The criterion of recruitment takes place in accordance with the talent, skills and knowledge of the employees. They just recruit suitable candidates. Communication: As we know that language plays a vital role. Emirates Airlines is a company where there are hundred types of diversity are merger at a place, language and communication is become a major problem. Many companies have their interpreters but it creates confusion. Emirates Airlines has an international language that is English. All the communication takes place in using English. Stress Management Stress management refers to the management of level of stress and conflicts at the workplace especially the chronic stress that takes place in an organization. It helps in the improvement of performance and working styles of the employees. Stress management takes place through suing wide spectrum of techniques and psychotherapies (Truth about Emirates Airlines management, 2016). Emirates airlines are very effective in the management of stress as they know that stress creates mental symptoms and depression. They use transactional methods to manage the stress in the organization (Barlow, 2007). They measure the stress level in their organization and try to curb it on time. Stress can be created due to many reasons. They can be personal or professional. Stress management can be created due to many reasons. They can be either professional or personal reasons. It is advisable that employees should neglect the personal issues and should concentrate on work. The stress cannot affect the performance of the employees as it is harmful for both the parties. It can be due to high workloads, deadlines to do wok that are impractical in nature, pressure from the top management and managers, insufficient workloads, attitude of colleagues, etc. There can be some other reasons due to which stress is created (Lonner, 2007). Stress management is a way to monitor and modify the performance of the employees and to ensure that the work is done on time or not. It also provides a confirmation regarding the achievement of goals and objectives of the company in the most effective and efficient manner. Emirates airlines take effective measures to correct and control the stress present in the mind of employees by using techniques of stress management. Stress management is not only selected in accordance with the culture of the business but also the type of environment of the workforce present in the organization. It is done by the leaders of emirates airlines. Their effective leadership styles help the employees in removal of stress and to create effective management of the same (Albert, Ashforth, Dutton, 2000). Interview Summary In the interview, certain questions will be asked related to the management of stress and diversity. The interview and it questions is designed in a way that they can provide all the relevant data regarding the employment policies, turnover rate of emirate airlines, management of diversified workforce of the organization, the procedure and methods used by the company to manage the stress and different type of diversity people in their organization. Analysis/Conclusion It is recommended that Emirates Airlines need to employer the employees of its organization to increase the profit levels and to get a competitive position in the competitors of airlines. To achieve the satisfaction level of the employees, the company should choose good leadership styles, training to the employees, exposure of workforce to new platforms, professional trainings, motivational strategies, etc. It has a good strategic management team that give significance to the diversity of the stakeholders, customers, debtors, competitors, etc. the diversification management team of Emirates Airlines is very effective. They provide excellent services and products to their customers and clients. The staff of this company remains enthusiastic and motivated and gives their maximum to the company. At last we can conclude that organizational management and its management is very important for all the companies whether it is small or big. The strategic management in the organization and str ess handling is playing a vital role in order to enhance the effectiveness of the employees performance. However, the motivational theories and stress management team of Emirates Airlines is very prominent and play significant role. References Albert, S., Ashforth, B. E., Dutton, J. E. (2000). Organizational identity and identification: Charting new waters and building new bridges. Academy of management Review, 25(1), 13-17. Barlow, D. H. (2007). Principles and practice of stress management. P. M. Lehrer, R. L. Woolfolk, W. E. Sime (Eds.). Guilford Press. Emirates.com, (2016). Emirates, [Online], and Accessed on: 15 November 2016, Available at: https://www.emirates.com/in/English/ Kellough, J. E., Naff, K. C. (2004). Responding to a wake-up call An examination of federal agency diversity management programs. Administration society, 36(1), 62-90. Klarsfeld, A., Booysen, L. A., Ng, E., Roper, I., Tatli, A. (Eds.). (2014). 9.78 E+ 12: Country Perspectives on Diversity and Equal Treatment. Edward Elgar Publishing. Lonner, W. J. (2007). Handbook of multicultural perspectives on stress and coping. P. T. Wong, L. C. Wong (Eds.). Springer Science Business Media. Richard, O. C. (2000). Racial diversity, business strategy, and firm performance: A resource-based view. Academy of management journal, 43(2), 164-177. Sonnentag, S. (Ed.). (2003). Psychological management of individual performance. John Wiley Sons. The emirates group, (2016). Ali Mubarak Al Soori, [Online], and Accessed on: 15 November 2016, Available at: https://www.theemiratesgroup.com/english/our-company/leadership/ali-mubarak-al-soori.aspx The emirates group, (2016). Gary Chapman, [Online], and Accessed on: 15 November 2016, Available at: https://www.theemiratesgroup.com/english/our-company/leadership/gary-chapman.aspx Truth about Emirates Airlines management, (2016), Not so glamorous Emirates Airline Lifestyle, [Online], and Accessed on: 15 November 2016, Available at: https://donotflyemirates.wordpress.com/ Truth about Emirates Airlines management, (2016), tag archives: turnover, [Online], and Accessed on: 15 November 2016, Available at: https://donotflyemirates.wordpress.com/tag/turnover/